Red Oak Recovery’s administrative staff has a passion for helping others. While many of them understand the healing power of fresh air in a rejuvenating, comforting setting, the addiction, trauma, and mental health recovery field requires people who truly care about others. Without their hard work and dedication, Red Oak Recovery wouldn’t be the successful treatment center it is today.

Kirsten Winchester

Client Financial Services Manager

Kirsten has lived in Western North Carolina (WNC) for the majority of her life. She grew up in Bryson City, NC and then moved to Asheville to pursue a management degree from UNC-Asheville. After graduating in 2017, she worked at an optometrist office where she learned about patient care and medical billing. She was interested in Red Oak Recovery because of the center’s ability to incorporate WNC’s beauty in their treatments. She enjoys hiking to waterfalls, yoga, canoeing, and finding good coffee shops.

Dawn Shannon

Administrative Specialist

Dawn graduated from Young Harris College with an Outdoor Leadership degree and a Biology minor. Since graduating she has worked with SOAR, an experiential education program for students with ADHD, as both a Field Instructor and a Course Director. After traveling the country for seven months, Dawn chose to return to Asheville, NC. She wants to make a difference with her work and enjoys helping others. Dawn was happy to jump into the role of Administrative Specialist with Red Oak Recovery. Her experience with direct care and logistical coordination makes Dawn a great fit to the Red Oak team.

In her free time, Dawn enjoys hitting the trail with her adventure cat, swimming, photography, and live music.

Kelcie Winningham

Marketing and Administrative Coordinator

Through growing up in a Military family, Kelcie moved around quite often. She spent a good chunk of her formative years overseas in Europe, where she developed her passion for music. This is what brought Kelcie to the Asheville area back in 2015. She studied Music Business and Audio Production at a local college and eventually started her own Record Label, PowderKeg Records, LLC, where she was able to strengthen her skills in the field of Advertising and Marketing.

This led to Kelcie deciding to pursue a Master’s degree in IMC and a career in the field of marketing. She plans to take the skills that she gained from both her education and her time spent as a working professional in the Music Industry to promote Red Oak Recovery’s lifesaving programs. In her free time, Kelcie enjoys playing drums in her indie-rock band, Room Twenty-Seven, traveling to new places with friends, taking photos, hanging out with her cat, Roslyn, and attempting to try every single roast of coffee that WNC has to offer.