the Red Oak Recovery<sup>®</sup> wordmark in color

Enrollment at Red Oak Recovery®

Once you or someone you love is ready to begin the journey toward lifelong recovery, our experienced staff will help you or your loved one enroll in our program and design an individualized treatment plan.

a young man speaks with a counselor during enrollment at Red Oak Recovery<sup>®</sup>If you or someone you love is 18 to 30 years old and struggling with co-occurring substance use, mental health conditions, and/or trauma, our enrollment team is happy to hear your story and talk about how our program can help you experience hope. Red Oak Recovery® specializes in providing young adults and their families with the tools and confidence needed to embrace a healthy, meaningful life through dual-diagnosis, trauma-focused care. Enrollment at Red Oak Recovery® (including addiction treatment admissions, mental health treatment admissions, and men’s rehab enrollment) is truly the first step toward recovery.

Our research-supported programs provide personalized attention and gender-specific treatment that blends clinical, experiential, and holistic services. In addition, we have a family therapy program designed specifically for parents of young adults who are struggling with substance use, mental health issues, and/or trauma. Start enrollment at Red Oak Recovery® in North Carolina by calling 828.382.9699 now.

Enrollment at Red Oak Recovery®: What to Expect

Once you or someone you love is ready to begin the journey toward lifelong recovery, our experienced staff will help you or your loved one enroll in our program and design an individualized treatment plan. From the moment you start enrollment with that first private, confidential, and free phone call, we will be there for you to discuss your substance use, trauma, and/or mental health issues, clinical history, and treatment goals. Our team also works closely with referring professionals seeking rehab options for their clients.

During this time, we can also verify your health insurance and help you navigate all financial questions. For your convenience, we work with many major insurance providers and will be happy to help verify insurance coverage. We also offer financing options. 

Our enrollment process also includes:

Application and Review

After you or your loved one speaks with our enrollment team and completes our online client application form, an enrollment counselor will review the application with you over the phone and connect with our clinical and medical staff to see how we can best support you.

Arrival Date

We will work together to set an enrollment date. In some cases, we may be able to accommodate same-day enrollment at Red Oak Recovery®.


We want to make sure our clients arrive at our program in the safest and most supportive way possible. We are happy to transport clients from the Asheville Regional Airport or recommend a sober transportation service. We partner with a network of therapeutic professionals and are happy to manage all logistics.

On-Site Clinical Assessment

Our experienced medical and clinical team will evaluate overall physical and mental health as well as substance use history in order to develop a customized treatment plan.

Support for Families

Family counseling enables parents to be a vital part of the treatment process and heal relationships within the family system. Parents are clinically supported when keeping in touch with their loved one throughout his stay.

We also believe in educating family members and guiding them through the emotions associated with having a loved one in treatment. We offer remote sessions with a family therapist as well as a monthly family workshop.

What to Bring

  • Prescription medications must be in the original bottle with clear dosage labels and written orders from the prescribing doctor (not expired)
  • Shoes/sneakers/boots
  • Tevas/Chacos/closed-toe sandals
  • 7 undergarment items (athletic style)
  • Socks
  • Knee-length shorts
  • Pants
  • Shirts (long and short sleeve)
  • Fleece jacket or sweatshirt
  • Hat
  • Nicotine patches (if applicable)
  • Eyeglasses, as well as 1 backup pair (if applicable)
  • Contacts with cases, as well as 2 back up pairs (if applicable)
  • Dental retainer with case (if applicable)
  • 2 inhalers {if applicable}
  • 2 Epi-Pens if a client has a history of anaphylaxis and/or requires rescue Epi-Pens regularly.

What Not to Bring

  • Bottles with liquids that have been opened
  • Aerosol products
  • Mouthwash, washes, toiletries with alcohol listed in ingredients
  • Tobacco
  • Food
  • Weapons, pocketknives
  • E-Cigs
  • Juuls
  • Nicotine
  • Vapes

Any questions regarding what to bring can be directed to our Enrollment Department at 828.382.9699 or emailed to

Exclusionary Criteria for Enrollment

Red Oak Recovery® does not treat:

  • Actively homicidal
  • Actively suicidal
  • Actively invested in self-harming behaviors
  • Physical aggression
  • Anti-social behavior
  • Active psychosis
  • Primary diagnosis of an active eating disorder
  • Diagnosis of schizophrenia spectrum and other psychotic disorders
  • Medically fragile
  • Not ambulatory

We are happy to provide referrals to other programs that may be a better fit for you or your loved one.