Our admissions staff at Red Oak Recovery specializes in effective intake interviews. By accurately assessing addiction severity and mental illness risk, our team assigns you or a loved one to the comprehensive care model designed for their individual needs. Most of our qualified admissions professionals have worked years in the field. Some even have experiential qualifications, which prove to be quite useful when interacting with those who seek freedom from addiction.

Mark Oerther, CSAC-I, CTP-1

Director of Business Development

Admissions Team: Mark Oerther, Director of Admissions, Referral Relations & FounderWith over 16 years of experience in the industries of mental health, substance abuse, and recovery, Mark is a veteran of healthcare program development and marketing. His roles have included admissions, business development, direct care and supervision in therapeutic settings, and therapeutic program management. He has also helped start and run three highly regarded therapeutic adventure programs around the country.

Mark’s greatest accomplishment is getting sober. There was a time when addiction controlled his life. With much support from his family and others in recovery, he was able to break the cycle of addiction at the age of 21. It has now become his mission to give this gift of recovery to others. He believes there is hope for every young adult, that they—and their families—may find a new life. To quote his favorite line from the Big Book of Alcoholics Anonymous, “It works, it really does.”

Mark is married to Jackie and has a son, David and a Dog named Murray. He is a huge Philadelphia Eagles fan. He also attempts to play golf (poorly).

Justin McCue MBA

Director of Admissions

Justin McCue is a New Jersey native and arrived in Asheville, NC in 2008. He first came to Asheville, NC to seek out his own recovery. With love and support from the recovery community he was able to transition into a contributing member of society. Justin is stepping away after 8 years as a Director at a local financial firm to seek a more fulfilling career.

Justin is a recent graduate of Lenoir-Rhyne University, having completed his MBA in 2016. Having managed 25 direct reports in his prior role he was able to hire a significant number of men and women that were early on in their recovery. Over time he discovered how much he enjoyed working with these men and women to help instill confidence and build their self-esteem. He realized the joy he got in helping others that were in the same position he was once in and this provided a level of contentment that couldn’t be found elsewhere.

Justin looks to share his personal experience with clients and their families as they work through their admission process. Justin looks to share the gift of recovery with young adults and their families and is eager to play a positive role as they look to transition into a new way of living.

When not hard at work Justin can be found with his wife Johnan, their daughter, and their English Bulldog, Sarge.

Carol Rose, MHDL

Collegiate and Clinical Outreach

Admissions Team: Carol Rose, Collegiate and Clinical OutreachCarol earned her Master’s in Counseling from UNC Charlotte. Her degree has taught her the importance of being a good listener and building a trusting relationship whether she is working with the individual asking for help, a family member or a mental health professional. Carol believes that during a time of crisis, trust is paramount in order to find a good place to heal.

Carol was the founding coordinator for The Collegiate Recovery Program at UNC Charlotte, a program offering support to students in early recovery, it was there that she developed her own trusting relationships with her community in order to grow the program. Carol also brings personal experience with addiction within her own family, which she shares to offer hope to families in need. Her personal experience allows her to empathize and explain the journey a family will take not only while at Red Oak, but beyond. Helping families find continued support within their community is a big part of Carol’s job as Collegiate and Clinical Outreach Specialist.

In her spare time, Carol enjoys watching old movies, spending time with her husband of 35 years, Marty and being proud of her two grown daughters and seeing them thrive.

Torry Bolter

Admissions Counselor

Admissions Team: Torry Bolter, Admissions CounselorA New England native, Torry now calls WNC his home. He has lived in Asheville since 2001. With a degree in Adventure Education from Prescott College, he has been involved in traditional and therapeutic guiding roles. Regardless of who he works with he understands the transformative power that a wilderness experience offers. As a member of the Admissions team he offers hope and support to young adults suffering from the disease of addiction. Torry lives with his wife Hillary, and his two girls Autumn and Sophie. Yep, their awesome. He finds serenity through a morning coffee, a trail ride in Pisgah, an awesome meal, or chilling with his wife binging on Netflix episodes. As a diehard Pats, Sox, and Celtics fan he’ll be sure to remind you how wicked awesome his teams are, should you have forgotten.

Katie Bidwell

Admissions Counselor, The Willows at Red Oak Recovery®, CSAC-I

Clinical Technicians: Kathryn BidwellKatie was born in Atlanta, Georgia. She loves the outdoors and enjoys sports. She graduated from the University of Georgia with a degree in Biology.

Having had her own struggles with addiction, Katie moved to Asheville for recovery, and has been sober since August 30, 2014. Treatment centers have played a vital role, and she is grateful for the experience, understanding the importance of asking for help and reaching out.

Previously working for two sober living facilities has a yielded a passion for helping women struggling with addiction. Katie understands how hard it can be to get sober and stay sober, but sobriety has brought happiness to her life and wants to use her experience to help young women find peace and serenity.